Your home, on a schedule.

Buddy is a home assistant for the jobs that repeat every week. Tell it what you need, like a clean every other Friday or a walk for your dog at 7 each morning. Buddy books trained staff, keeps the calendar, takes one monthly payment and arranges cover when someone is off.

Pause or cancel any time in the app.

Tuesday 29 SeptemberThis week
M28
T29
W30
T1
F2
S3
S4

Today

07:00
Morning walk
Milo with Ana, 30 min
Done
09:00
Cleaning
Joy, covering for Maria
Changed
14:00
Dog food delivery
10 kg, every 32 days
Booked
17:30
Evening walk
Milo with Ana, 30 min
Booked
Buddy6:12

Maria is off sick today. Joy will clean at 9:00. She has cleaned in your building 41 times and has your notes.

Keep JoyChange
September visits14 of 16 done
Example next billLocal quote before booking
How it works

Set the routine once

Buddy is built so that a normal week needs nothing from you.

01

Tell Buddy what repeats

Choose the services, days and times. Add notes about your home, building access and pets.

02

Buddy builds the calendar

Visits are booked weeks ahead, with the same cleaner or walker wherever possible. The calendar syncs to your phone.

03

Staff arrive with your notes

Every visit carries your instructions, so you never have to explain your home twice.

04

You hear about changes

Routine visits sit quietly in your calendar. Buddy only messages you when something is different.

Services

What Buddy looks after

Cleaning and dog walking are done by Buddy's own trained staff. Specialist services are booked through partners Buddy has checked.

Available now

Home cleaning

Recurring condo and home cleaning, done to the same checklist every visit.

  • Same cleaner wherever possible
  • A fixed arrival window for each visit
  • Completed checklist and photos after the visit
  • Access and product notes kept on file
Available now

Dog walking

Walks for one household at a time, with a record of every walk.

  • GPS route and walk time
  • Photo plus water, toilet and behaviour notes
  • Rabies vaccination and registration checked
  • Walkers trained in handling and escape prevention
Coming soon

Grooming

Booked with partner salons and mobile groomers.

Coming soon

Pet supplies

Food and essentials reordered on your schedule.

Coming soon

Laundry

Pickup and delivery through a partner.

Coming soon

Repairs

Aircon, plumbing and electrical work by vetted specialists.

When plans change

If someone can't come, Buddy finds cover

When your regular cleaner or walker is unavailable, Buddy picks a trained replacement who fits your home and pet profile, sends them your notes and tells you who is coming. You only need to reply if you want something different.

BuddyMon 7:34 AM

Milo's walk is done. 31 minutes, 1.8 km. Photo and notes added.

BuddyMon 6:12 PM

Maria is off sick tomorrow. Joy will clean at 9:00 instead. She has cleaned in your building 41 times and has your notes.

Checked before day one

ID, NBI clearance, references, an interview and a skills test before anyone works in a home.

Our own staff

Cleaners and walkers are employed by Buddy, with training and supervision.

Access notes stay private

Door codes and building instructions are shown only to the person on that visit, and only for that visit.

Set arrival windows

If Buddy misses a visit, you get the credit back plus a goodwill credit.

Plans

Monthly plans

Every plan includes the Buddy app, your household profile, recurring scheduling and member support.

Choose the country where you need services to see local monthly prices.

Member

Book visits when you need them

Select market
  • Priority booking
  • Preferred staff
  • Household and pet profile
  • Discount on extra visits
Choose Member

Home

Two cleans a month

Select market
  • 2 standard home cleans
  • Same cleaner wherever possible
  • Checklist on every visit
  • Everything in Member
Choose Home

Pet

Eight walks a month

Select market
  • 8 walks of 30 minutes
  • GPS route and photo notes
  • Pet profile and handling notes
  • Everything in Member
Choose Pet

Annual plans cost about 8% less than paying monthly. Unused visits carry over for one month. There is no unlimited plan, so every visit you pay for can be properly staffed.

Policy

Cancellations and credits

Our team's time is booked in advance, so late changes use credit. When Buddy is the one at fault, you get more back than you paid.

More than 24 hours beforeFree
6 to 24 hours beforeHalf a visit credit is used
Less than 6 hours before, or no accessA full visit credit is used
EmergencyOne late cancellation waived each quarter
Buddy can't staff the visitCover is arranged first. If none is available, full credit plus a goodwill credit.
TravellingPause your plan and keep every setting
Help

Common questions

Where is Buddy available?

Add your building when you get started and we will confirm availability before your first visit.

Will the same person come each time?

Wherever possible. Keeping the same cleaner or walker is the first thing Buddy's scheduling protects. If they are away, the replacement receives your notes before the visit.

What does my dog need?

A current rabies vaccination, local registration and a short profile covering behaviour, leash or harness needs and your vet's contact details.

Do walkers give medical advice?

No. Staff note anything unusual, such as redness or limping, and suggest a vet visit. Diagnosis and treatment are left to licensed vets.

How does payment work?

One automatic monthly charge by card or e-wallet, processed by a licensed payment provider. Buddy does not store your card details, and you can see next month's total before it is charged.

Are prices different in each country?

Yes. Each market has its own prices in its local currency, based on local service costs. Choose the country where your home is, even if you are travelling. Displayed prices are estimates; we confirm your city, home, taxes and service availability before you pay. For other countries, request a local quote.

Can I cancel?

Yes, at any time in the app. You can also pause for travel and keep your routine and notes.

Get started

Set up your home

Tell us where you live and which plan you want. We will confirm availability and your local quote before arranging your first visits.

Thanks. We will email you to confirm availability and your local quote before arranging your first visits.